Important Merger Information

Rivermark Community Credit Union is looking forward to serving Oregon Territory Federal Credit Union members beginning August 1, 2009. Over the next several weeks, you will be receiving information in the mail to help ensure a smooth transition of your Oregon Territory accounts. If you have any questions regarding these materials, please do not hesitate to contact a Rivermark Representative at 503.626.6600 or 800.452.8502.

Welcome Letter from Scott Burgess, Rivermark's President/CEO

Merger Guide Details

• 1. Important Dates
• 2. Membership / New Member Number
  • Your accounts will be transferred from Oregon Territory to Rivermark effective August 1, 2009.Your new member number will be mailed to you the week of July 6th. You will need this number to use Online Banking, Telephone Teller and to perform transactions at Shared Branch Locations
  3. Share / Savings Accounts
  • • The minimum balance for your Rivermark Regular Share Account is $5
  • • Your Oregon Territory Share Account is tiered. Rivermark Regular Share Accounts are not tiered; however, we offer many other account choices, such as high-yield savings, checking and money market accounts
  • • Your Oregon Territory Club Accounts will become Rivermark Extra Regular Shares Accounts
  • Certificates of Deposit (Regular and IRA)
    
    Oregon Territory CDs will retain the same rate and term until maturity. You will receive a maturity notice by mail and will have a grace period of five business days after maturity before your CD automatically renews to the closest Rivermark term. If you do not wish your CD to automatically renew, a Rivermark representative will be happy to help you find your preferred account. For CD terms of 12 months or less, the early withdrawal penalty decreases to 30 days of interest. For terms greater than 12 months, the penalty remains at 90 days of interest. IRA CD penalties may vary depending upon your circumstances. Please refer to the enclosed Truth in Savings disclosure for details.
    
  • IRA Accounts
    (Individual Retirement Accounts)
    
    At Rivermark, you will no longer have an annual IRA maintenance fee of $20. Your IRA Savings Account will earn the current Rivermark IRA Savings rate. You may wish to consider a higher-rate IRA Add-On Certificate that lets you make deposits.
    
• 4. Checking Accounts
  • Oregon Territory Checking Accounts will be transferred to Rivermark’s Free Checking Account, which does not pay interest. However, we have an excellent selection of interest bearing accounts, such as Rewards Checking, Senior Checking and Interest Plus Checking. You can easily choose a new Rivermark account type without affecting your account number, checks or debit card. Simply call or visit a branch anytime after August 1, 2009.
  • View All Checking Accounts
  • Check Writing / Clearing
    
    You will receive one free box of duplicate-style checks the week of July 20, 2009. Please note that the package may look different than a traditional check order.
    
      • Please do not use your Oregon Territory checks after 7/31/09
    
      • Please begin using your new Rivermark checks on 8/01/09
    
      • Oregon Territory checks presented for payment after 8/31/09 will be returned to the payee     unpaid.
    
    Please consider making other payment arrangements for payees who may delay cashing or depositing your checks
  • Debit Card
    
    If you have an Oregon Territory debit card, you will receive a new Rivermark debit card the week of July 20, 2009. Your PIN will be mailed to you separately (for added security, the envelopes will not say “Rivermark”).You can change your assigned PIN to a number you choose by going into any Rivermark branch after August 1, 2009, including The Dalles and Salem branches of Oregon Territory (not Maupin).
    
      • Your Oregon Territory debit card will work until approximately 4:00 pm on 7/31/09
    
      • You may begin using your new Rivermark debit card after 8:00 am on 8/01/09
  •      • The following daily card limits apply: point of sale purchases up to $2,500; ATM withdrawals up to        $300; ATM deposits with at least the first $100 immediately available
    
         • You will receive unlimited free Rivermark ATM transactions and five free non-Rivermark ATM        transactions per month. Each transaction thereafter is $1.50
    
         • Rivermark’s EFT Agreement and Funds Availability Policy will be included in your June 30, 2009        statement from Oregon Territory
    
• 5. Electronic Services
  • Online Banking
    
    Online Banking is free and lets you transfer money, view your balances, transaction history and more. After August 1, go to www.rivermarkcu.org and click on the red “Sign Up” button in the upper right hand corner. Your initial password is the last four digits of the primary member’s social security number. You will be prompted to change your password during the registration process.
  • Online Bill Pay
    
    All members with a Rivermark checking account have free and unlimited use of Bill Pay. The first time you use Bill Pay, gather all of the bills you would like to enter into Rivermark’s system (payee information will not transfer from Oregon Territory). After logging in to Online Banking, click on the “Bill Pay” tab on the left-hand sidebar then follow the set-up prompts.
  • Telephone Teller
    
    The first time you use Rivermark’s 24-hour automated Telephone Teller, you will need your member number and temporary password, which will be the last four digits of the primary member’s social security number. Please change the password during your first use by selecting menu option #3 “New member number or other activities,” then #4 “Change your access code.”
  • Overdraft Protection
    
    Automatic Transfer from Savings Account:
    
    Funds will automatically transfer from your share account (or other account you designate) to cover an overdraft at $5 per transfer.
    
    Rivermark Credit Card or Personal Line of Credit transfer:
    
    You can designate any Rivermark credit card or personal line of credit as your overdraft account with no overdraft transfer fees.
    
    Courtesy Pay
    
    While we may return any overdraft item, in most cases, Rivermark will cover overdraft amounts up to $600 on your Free Checking account. There is a $25 fee for each overdraft item. The complete Courtesy Pay disclosure will be included in your June 30, 2009 statement from Oregon Territory.
    
• 6. Direct Deposit / Automatic Payments
  • Your current direct deposits and automatic payments will only continue through August 31, 2009.
    
    Please update your account information with your employer or any other entity making deposits to or withdrawals from your account via ACH by the week of July 20, 2009. It can take up to two payment periods for an account number change to take effect.
    
  • For checking account updates
    
    To ensure that your direct deposit/payments occur without interruption, please give your employer/payee a copy of a voided Rivermark check. You will receive a box of new checks that you can use for this purpose.
    
  • For savings account updates
    
    Please give your employer/payee Rivermark’s routing number and your new Rivermark member number.
    
  • Please note:
    
    The account number on your checks varies slightly from your member number, so please do not submit a voided check for savings account updates.
    
  • Rivermark Routing & Transit Number: 323076012
    
• 7. Loans
  • Your Oregon Territory loans will retain the same rate, term and payment (unless you are otherwise notified in writing).
    
  • Loan Payments
    
      • Automatic transfer payments from Oregon Territory accounts will continue from your corresponding     Rivermark account
    
      • You will receive new payment coupons by 7/31/09
    
      • Effective 8/1/09, please mail loan payments to:
    
          Rivermark Community Credit Union
          PO Box 4044
          Beaverton, OR 97076-4044
    
    Late payment fee change: Payments more than seven days past due will be charged 6% of the payment due or $20, whichever is greater. There will be no changes in late fees for loans secured by real estate or for auto loans originated at a dealership.
    
    
  • Credit Cards
    
    Your Oregon Territory MasterCard is owned by Town North Bank Nevada and will not become a Rivermark credit card as a result of the merger.
    
• 8. Insurance Products
  • As with Oregon Territory, your Rivermark accounts are federally insured up to $250,000 by the NCUA. IRA accounts are insured separately up to $250,000.
    
  • The following existing policies will remain in place and will not change:
    
      • Mechanical Breakdown Protection serviced through Autoland
    
      • GAP (Guaranteed Asset Protection) serviced through MAI Services Corporation
    
      • MemberCONNECT serviced through CUNA Mutual
    
    
  • The following products will be transferred to Rivermark’s insurance partners. Detailed notices will be mailed separately:
    
      • Credit Life and Disability Insurance will transfer from CUNA Mutual to Minnesota Life
    
      • Accidental Death & Dismemberment Insurance will transfer from MAI Services Corporation to     Minnesota Life
    
    
• 9. Rivermark Locations
  • Please note, Oregon Territory's locations will be added to Rivermark's website on August 1, 2009.
    See all of Rivermark's locations